The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! Contact me with any special requests and together we can make it happen!
Every item is wrapped prior to packing. If you would like to send as a gift I can certainly add your personalized message to the package. There is never a purchase price shown.
Yes! I prefer head shots but can do an acrylic in 7-10 days from a photo. Just provide several clear shots in good light of your pet. Payment required in advance and there are no refunds.